Terms and Conditions (T&C)

Terms and Conditions for Clophtech Microflash Suppliers

Last Updated: November 2025

Welcome to Clophtech Microflash Suppliers (“Clophtech,” “we,” “our,” or “us”).
By accessing or using our website www.clophtechmicroflash.co.ke, WhatsApp channel, or any of our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or making any purchase.

1. About Us

Clophtech Microflash Suppliers is a registered company in Kenya dealing in:

• Mobile phones, laptops, and computer accessories
• Phone and gaming accessories
• Electronics and cameras

We also operate as authorized distributors for Safaricom, Airtel, and Fiber network services.

2. Acceptance of Terms

By using our website or purchasing from us, you agree to these Terms and Conditions and our Privacy Policy.
If you do not agree with any part of these terms, please discontinue using our services.

3. Products and Services

• We strive to display accurate product descriptions, specifications, and prices.
• Product images are for illustration purposes; actual items may vary slightly due to manufacturer updates or lighting effects.
• Availability of products is subject to change without notice.

4. Orders and Payments

• Orders can be placed through our website, WhatsApp channel, or in-store.
• All prices are listed in Kenyan Shillings (Ksh) and include applicable taxes unless stated otherwise.
• Payment must be made in full before dispatch. Accepted payment methods include M-Pesa, bank transfer, and cash (for in-person purchases).
• We reserve the right to cancel or reject an order in cases of suspected fraud, payment issues, or incorrect product listing.

5. Delivery and Shipping

• Deliveries are available within Kenya.
• Delivery timelines depend on your location and product availability.
• We strive to deliver products promptly; however, delays caused by third-party couriers or unforeseen circumstances are beyond our control.
• Delivery fees may apply and will be communicated before finalizing your order.

6. Returns, Exchanges, and Warranty

• Products may be eligible for return or exchange within 48 hours of delivery if found defective or not as described.
• The item must be unused, in original packaging, and accompanied by proof of purchase.
• Manufacturer warranties apply to certain products (e.g., phones, laptops, electronics).
• Refunds or replacements are processed after inspection and approval.

Please contact our support team for return instructions.

7. Limitation of Liability

• Clophtech will not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use.
• We are not responsible for losses resulting from delays, data loss, or misuse of purchased products.
• Our total liability will not exceed the amount paid for the specific product or service in question.

8. Intellectual Property

All content on our website — including logos, text, graphics, images, and videos — is the property of Clophtech Microflash Suppliers and protected by copyright laws.
You may not reproduce, copy, or distribute any content without our written consent.

9. User Responsibilities

By using our website or channels, you agree not to:

• Provide false or misleading information.
• Engage in fraudulent or illegal transactions.
• Attempt to disrupt, hack, or misuse the website.

Violation of these terms may lead to suspension or permanent ban from our services.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Updates to These Terms

We may modify these Terms and Conditions from time to time to reflect updates in our services or laws.
Any changes will be posted on this page with the updated date. Continued use of our services means you accept the revised terms.

12. Contact Us

For any questions, feedback, or concerns regarding these Terms and Conditions, please contact us at:

Clophtech Microflash Suppliers
📍 Address: Nairobi – Munyu Trade Center
📞 Phone: +254 707 171 711
📧 Email: info@clophtechmicroflash.co.ke
🌐 Website: www.clophtechmicroflash.co.ke
💬 WhatsApp Channel: Clophtech Microflash Suppliers